SHIFT: DAY    TYPE: CONTRACT TO HIRE

Job Details:

• Promote core values along with promoting a positive and professional work environment by setting an example and communicating the core values and culture effectively to others. 

• Ensure others are following the core values and fostering a positive and professional work environment.

• Provide courteous and professional service while working with Residential and Business customers via phone or email to troubleshoot technical difficulties.

• Troubleshooting network connectivity issues.

• Utilizing various brand of networking hardware (training provided).

• Utilizing proprietary and 3rd party software systems.

• Ability to work well with others and assist with customer troubleshooting (training provided).

• Strong documentation skills.

Minimum requirements for the position:

• High school diploma or equivalent.
• Knowledge of Desktop based operating systems (Windows/MAC/Linus) and knowledge of mobile based operations systems (iOS/Android/Blackberry) Familiar with QuickBooks, ZenDesk or other CRM software 
• Ability to type 30+ words per minute
• The ability to efficiently prioritize competing demands and multitask in a fast-paced environment.
• Must be reliable and punctual
• Previous call center experience is a plus
• A knack for computers/technology and a need to tinker

Receptionist

Pay: $16.00 to $18.00/hour 

Location: Santa Maria CA

 Our client is a global leader in food safety for the fresh produce industry and is in search of a Receptionist to support our team in Santa Maria, CA. For nearly 30 years, our client has been a trailblazer in all aspects of produce food safety, offering the most extensive range of microbiological and pesticide testing services available to agricultural and other food industries, domestically and abroad. They offer dynamic solutions from laboratory testing, field sampling, and supply chain management throughout the produce world. 

About the Position: Immediate opening.Training is provided. 

Clean DMV record required (DMV record must be submitted when assignment starts). 

REQUIREMENTS: 

• High School Diploma or higher and/or additional certification in Office Management a plus 

• Proven work experience as a Receptionist, Front Office Representative, or similar role

 • Professional attitude and appearance 

• Proficiency in Microsoft Office Suite and Touch Typist 35 WPM + 

• Hands-on experience with office equipment (e.g. fax machines, computers and printers) 

• Pleasant, consistent positive personality 

• Solid written and verbal communication skills 

• Works well in a fast paced environment 

• Excellent organizational skills 

• Multitasking and time-management skills, with the ability to prioritize tasks 

• Customer service oriented 

• Bilingual (English/Spanish) required 

**PRIMARY RESPONSIBILITIES: **

•Greet, welcome, maintain visitor logbook/badges, direct and announce guests to appropriate staff upon arrival 

• Answer, screen, and forward incoming phone calls with professional friendly phone etiquette 

• Ensure reception area is tidy and presentable, with all necessary supplies stocked and properly stored (e.g. pens, business cards and visitor badges) 

• Provide basic and accurate information in-person and via phone/email with exceptional customer service skills 

• Mail distribution, filing, photocopying, transcribing, and faxing 

• Assist with Dispatch Department duties; Micro Schedule reviews, process service requests and missing sample follow-ups • Coordinate shipments to other Company locations 

• Supplies shipments 

• Update calendars and schedule meetings

• Arrange travel, accommodations, and prepare voucher

Would you like to join a firm on the ground level with excellent room for growth?

Do you want to help build it into a thriving growth company?

Then this may be the opportunity for you!

OVERVIEW: We are a rapidly growing accounting and tax firm that exclusively serves small-to-mid sized business clients via three offices across the country. With a strong industry reputation, we have shifted into our next phase of expansion and will be opening a new office in Phoenix, Arizona. 

We are actively recruiting a talented Onboarding Specialist to join our team. This individual will play a pivotal role in helping our Accountants obtain documents and information they need from new clients. This is a team that likes what they do and those they are doing it with. We are team players and value consistent, transparent communication. Every team member is critical and can have a meaningful impact on client success and the firm’s success. The firm is committed to ensuring each team member can thrive by helping to develop their professional skills and providing some of the best continuing education offered. We are proactive problem solvers who create long-term solutions. We have rock-solid systems in place for providing client service that allow for scheduling flexibility and balance (no "fire drills"). We do everything we can to perpetually grow trust from fellow employees as well as clients. 

WHAT YOU’LL DO: As an Onboarding Specialist, you will have the opportunity to contribute to a start-up, highly growth oriented small business accounting and tax firm. Your main responsibilities will be to work with Accountants, obtaining documents and other sensitive information from new clients. You will be part of a high energy, highly collaborative entrepreneurial environment, where your desire to build something special and to grow a firm is just as important as your technical ability! 

WHAT YOU HAVE

• Minimum of 2 years recent experience working with clients in a professional services or hospitality environment

• Experience handling and maintaining confidential financial or legal information

• Excellent organizational and communication skills

• Collaborative attitude with exceptional customer service skills

• Passion for helping small business owners solve problems

• Must be experienced with MS Office

• Desire to learn and grow your professional skills

WHAT YOU’LL GET: The firm will reward your talents with an attractive salary plus bonus. Excellent opportunities to continue your education and be promoted within the firm. You will also receive a competitive benefits package that includes Simple IRA, paid holidays & vacation. This position will be hybrid (approximately 50% in-office, 50% remote) with benefits such as flexible scheduling, and paid continuing education. If you have the skills and energy we need, we encourage you to send your resume.

Do you want to be part of a successful organization that prioritizes values and purpose over profit?

Build and nurture strong relationships. Support clients and essential businesses. 

Become an Account Manager with Balance today. ​

Our agency is growing. We supply staffing solutions to essential businesses across the United States and as an Account Manager, you will build quality, meaningful relationships for us: an agency that values you.

While we are firm believers that there is no such thing as an average day in staffing, you will play an active part in helping build the relationships that keep our Tempe branch busy. Whether it means building relationships with a Plant Supervisor, Operations Manager, or anything in between, you'll be confident in your ability to build quality, professional relationships with a variety of clients we work with.

You'll build relationships with around 5-10 warm accounts in the light industrial and general labor spaces with the objective to grow these accounts through quality relationships. You'll also have the ability to identify other business development opportunities.

Balance Staffing will offer you:

• A values-based approach to our industry and commitment to the community, including corporate donations on a regular basis
• Office perks including snacks, quarterly team trips/activities (all once safe to do so!)
• Flexible PTO
• Floating holiday to celebrate a cultural event that isn't reflected on federal calendars (Diwali, PRIDE, Juneteenth, etc)
• Support from leadership and an environment that both celebrates and embraces diversity
• Encouragement to take risks and speak up as a team member
• Competitive salary and uncapped commission structure
• President's Club Trips (higher amount for international travel, once safe to do so of course) and eligibility for other incentives

The ideal candidate will:

• Have the passion and core values that are inherent of our team culture
• Be passionate about helping people and building relationships
• Promote and foster strong, meaningful business and professional relationships and possess relative experience (1-2+ years)
• Have the flexibility to work hours that are outside the 9-5 (this is a must)

We'd love to share more about the role, team, and plans ahead. Apply now with your resume to start the conversation.

Job Type: Full-time

Are you a Proposal Writer craving more creative freedom and the ability to truly influence the proposal process? Are you tired of the ‘one size fits all’ approach when it comes to proposal responses and decks?

Capture our internal company culture and evolving service offering as we penetrate new business across the United States. This is a newly created role. The direction is yours to guide. 

You’ll work closely with our leadership team to create, revise, and ultimately guide production to quality final drafts of RFPs, QBRs, and other proposal collateral. We are a fast-growing, privately-owned staffing agency with deep roots in California. In 2021, we were named one of the top staffing firms ranked by revenue, even up 20 spots from where we ranked in 2020.

You will play a huge part in this expansion by writing collateral that will inspire action among clients.  

Balance Staffing was founded in 1997 with the idea that strong core values can pave the way for a successful staffing agency. We have over 13 internal offices across the United States and more than 200 internal employees.

As our Proposal Writer, you will: 

• Craft win themes based on client needs and our unique company offering
• Collaborate with the Marketing team to influence the look, feel, and style of our proposals and similar marketing materials
• Curate meaningful points of difference to inspire action and compel new clients to take action
• Analyze RFP requirements, assemble quality responses
• Manage a proposal content library and database of information to support future responses
• Edit and revise proposals according to feedback via executives and fellow marketing team members
• Create interesting graphics and visuals to help illustrate meaningful information

What do we need from you?

• ​Bachelor's degree in English, Communication, Journalism, Marketing, or similar education
• Track record of successfully writing and executing a strong proposal process in a similar or relevant field
• Intermediate Microsoft Office skills, including Word, PowerPoint, and other Office products
• Basic skills and experience using Canva, Adobe Creative Cloud or similar software/programs (ideal)
• Strong attention to detail
• Minimum three years' experience in proposal writing

And what can Balance offer you?

• ​Autonomy to make the role your own -- this is a newly created position, and we want you to educate us as a subject matter expert
• Ability to influence, educate, and collaborate cross functionally between marketing executive leadership, and other SME's
• Competitive pay, 401k planning and match, medical, vision, dental benefits, extra holidays, unlimited/flexible PTO
• Permanent remote work
• An upbeat team that pulls their weight, acknowledges any growing pains or issues if they arise, and celebrates success 
• A commitment to your professional development, including reimbursed external training, conferences, and other items that will add professional value

Apply now. Contact Chelsea for more information: chelsea.scahill@balancestaffing.com or 209 922 1394. 

Please apply with your resume in Word or PDF format. Applications will not be considered without a resume.

Now hiring for our IT Help Desk in Austin, TX!

Do you enjoy helping people in distress? Does working with toner or a printer in general NOT intimidate you?

Support multiple branches both in office, and from the comfort of your home (WFH hybrid). Work closely with Tyler, our AWESOME IT Analyst, and be the go-to for our less technologically inclined team members across the Texas team and beyond.

We are seeking someone to assist the IT team of two. Bring your passion for technology to a company that's been around since '97.

We're a group of passionate, people-centric staffing professionals that need someone who can help us with anything from resetting our passwords to diagnosing network problems. You're guaranteed to keep busy, and sometimes come to tears...of laughter.

As an IT Help Desk specialist, you will:

• Provide level 1-2 help desk support for offices in Texas (and beyond, if needed)

• Identify, troubleshoot, resolve, and escalate issues related to desktop computer hardware, software, and related equipment installation and configuration

• Grant access, change, and re-set passwords

• Maintain an up-to-date inventory of hardware and software

• Set up new users, accounts, workstations and management security, passwords and backup

• Serve as the initial point of contact for troubleshooting hardware/software PC and printer problems

• Other ad-hoc IT duties as needed

As a fulltime employee, we can offer you:

• Medical, vision, and dental benefits for you and your family
• 401k planning and company match
• Gym reimbursement, internet reimbursement
• Quarterly and yearly reviews so you know exactly what you have to do to get your next promotion
• Extra holidays during the year (celebrate Juneteenth, Diwali, or anything else that might be culturally significant to you)
• Reimbursement for professional training and certification

To be considered, we'd love it if you had:

• 1-2+ years experience as an IT Help Desk Specialist for a medium sized company (100-200 internal employees)
• Patience: plain and simple
• An ability to manage conflicting priorities
• Passion for IT and continuous commitment to growth and professional development
• Relational in nature; enjoy building friendships at work or school

If this sounds like something that could be interesting to you, apply now! 

Someone will be in touch within 3 working business days maximum.

Don't forget to attach a resume in Word or PDF format. 

We think we're a great place to work, but don't take our word for it. Check out our Glassdoor to learn why we have an almost perfect score (as rated by our employees -- anonymously)!

IF YOU HAVE ANY ISSUES APPLYING ON OUR WEBSITE, PLEASE EMAIL CHELSEA SCAHILL AT CHELSEA.SCAHILL@BALANCESTAFFING.COM WITH YOUR RESUME IN WORD OR PDF FORMAT. YOU CAN ALSO CONTACT CHELSEA ON 209 922 1394 IF YOU HAVE ANY QUESTIONS.

Are you a dedicated and positive sanitation professional? Do you want to work on a small, and close-knit team for a dynamic company with a mission to make a difference? Look no further!

Balance Staffing is searching for a Sanitation Specialist to join the ranks at one of our clients in Central Phoenix. 

In this role, you will be responsible for:

• Completing comprehensive and general cleaning duties to ensure facility equipment is cleaned and sanitized in the assigned department.​
• Following and maintaining all sanitation procedures and food safety guidelines
• Verifying and documenting sanitation requirements and other duties as assigned

Skills/Qualifications:

• Must understand and abide by company safety, quality, and GMP requirements​• Must be detail oriented
• Standing for extended periods of time, bending, lifting up to 50lbs, carrying, pulling, reaching, squatting and twisting on a regular basis
• Must be able to work in both hot and cold environments
• Past work experience in food production or similar environment helpful but not required
• Clean appearance and hygiene. 
• Ability to work on/with/near, heavy machinery

Does this sound like you? If so, apply today!

Shift: PM Shift  Type: Temp to hire

Job Summary: The Maintenance Mechanic A is an entry-level helper position responsible for basic maintenance tasks pertaining to the upkeep of all of the equipment in the plant as well as outside the plant. This also includes the PM of all plant equipment and work orders/repairs.

Primary Duties & Responsibilities:

• Works under direct supervision, able to perform minor plumbing and electrical repairs under the supervisions of senior level mechanics.
• Change motors and replace bearings
• Replace belts
• Change tubes
• Oil and grease equipment
• Clean water treatment pit including changing filters and maintaining pumps
• Replace cutter blades
• Assist senior mechanics when needed
• Perform preventative maintenance in a timely and efficient manner
• Maintain necessary equipment records and work orders
• Perform other duties as assigned
• Trouble-shooting skills
• Ability to understand and carry out routine written and oral instructions
• Ability to interact with others in a professional and efficient manner
• Strong attention to detail
• Ability to work independently and as part of a team
• Ability to read and understand hydraulic system schematics
• Ability to properly use normal and special tools of the trade
• Ability to bend, sit, squat, stand, crawl, walk and reach above shoulder
• Ability to exert 50-75 pounds of force occasionally, and/or 25-50 pounds of force frequently, and/or 10-20 pounds of force constantly.

Qualifications:

• High school diploma or experience as a mechanic in a manufacturing environment
• Degree from trade/vocational school preferred
• 1+ years of experience working with industrial food equipment
• Must pass drug screening, pre-employment physical, and background check

Build and nurture strong, professional relationships. Be part of a passionate team with integrity as an Account Manager today. 

Our agency is growing. We supply staffing solutions to essential businesses across the United States and as an Account Manager, you will build quality, meaningful relationships for us: an agency that values you.

While we are firm believers that there is no such thing as an average day in staffing, you will play an active part in helping build the relationships that keep our San Jose branch busy. 

Whether it means building relationships with a Plant Supervisor, Operations Manager, or anything in between, you'll be confident in your ability to build quality, professional relationships with a variety of clients we work with.

You'll build relationships with around 10-12 very active accounts in the light industrial and general labor spaces with the objective to grow these accounts through quality relationships. You'll also have the ability to identify other business development opportunities.

Balance Staffing will offer you:

• A values-based approach to our industry and commitment to the community, including corporate donations to causes _you _care about
• Office perks including snacks, quarterly team trips/activities (all once safe to do so!)
• Support from leadership and an environment that both celebrates and embraces diversity
• Encouragement to take risks and speak up as a team member
• Competitive salary and uncapped commission structure
• President's Club trips (higher amount for international travel, once safe to do so of course) and eligibility for other incentives
• 401k planning, company match, medical, vision, dental coverage
• Gym reimbursement, half day off if you vote in this year's election, and much more

The ideal candidate will:

• Have the passion and core values that are inherent of our team culture
• Demonstrate a strong background in manufacturing and light industrial staffing
• Have the ability to speak and write fluently in Spanish
• Be passionate about helping people and building relationships
• Have the flexibility to work hours that are outside the 9-5 (this is a must)

We'd love to share more about the role, team, and plans ahead. Apply now to start the conversation.

Contact Chelsea Scahill on 209 922 1394 or via email on chelsea.scahill@balancestaffing.com!

What you will do:

• Creating documentation - writing, editing, formatting, and illustrating technical end-user documentation.
• Validating information - working with cross-functional teams to ensure technical accuracy and quality standards.
• Managing deliverables - working with cross-functional teams to estimate project scope, gather data, track milestones, communicate progress, mitigate risks and produce documentation that meets customer expectations.
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts in written form.
• Willingness to work in a challenging and engaging environment that promotes teamwork, creativity, accountability, and professional development.

What you will need:

• B.A. English, Journalism, Communication, or a degree in a related field.
• 5+ years of technical writing experience.
• Experience with FrameMaker, Oxygen (or similar XML authoring tool), Visio, and Illustrator a plus.
• Experience documenting semiconductors, firmware, APIs, or enterprise software technologies.
• Strong preference for exposure to DITA, and SDL Tridion Docs or similar DITA CMS.